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"We believe and are passionate about impacting one of the worlds greatest challenges, right as we hit a fork in the road on climate change. Not only for today, but for future generations the road we are heading down could have terrible consequences"
"We believe and are passionate about impacting one of the worlds greatest challenges, right as we hit a fork in the road on climate change. Not only for today, but for future generations the road we are heading down could have terrible consequences"
Nick Ingall - Director The Lab17
Nick Ingall - Director The Lab17
As a startup you'll face some challenging
people problems on your growth journey.
Tech is the industry with the highest turnover rate at 13.2%.
Turnover not only impacts your bottom line - costing 1.2x someone’s salary - but has huge impacts on your culture, team development and performance.
This can even reach 25% in startups, translating to an average tenure of only 2 years.
The top 3 reasons for employees leaving:
- Lack of opportunities for development
- Unsatisfied with senior leadership
- Unsatisfied with the work environment or culture
Problems
Let's help you solve these problems by designing people products that drive high performance and engagement as you scale.
Some of our People Products:

What we can help you with:
0-50 people
Building the right systems to help with rapid hiring.
Preserving and scaling the original culture.
Giving people the information they need to hit the ground running.
Driving a high performance culture to deliver on mission critical priorities and raise capital.
50-100 people
Define and communicate company purpose, vision and values.
Establish a seamless hiring process.
Embed values as behaviours and outlining leader capabilities.
Create rituals (e.g onboarding) to scale intrinsic knowledge.
Identify what good and great looks like for each person and team through goal setting.
100-150 people
Establish feedback and performance measurement systems so people and teams know how they're performing.
Start having career conversations.
Support teams to establish relationships and ways of working through team development workshops.
Roll out leadership development opportunities alongside clear expectations.
150+ people
Create opportunities for connecting back to the organisational purpose and people through offsites.
Establish a stable and scalable organisational structure that shows people a clear pathway for growth.
Build the right leadership team that will enable future growth, and coach them to become a high performing unit.
Our People Development team
As employees, we've felt what it's like to thrive under incredible leadership and autonomous, empowering ways of working.
As leaders, we've seen people find clarity through clear expectations, flourish through feedback and live into their potential.
As People people, we've enabled a-ha moments in leaders, and seen the impact this has on their teams.
Nick Ingall
Talent Director -
The Lab17
On the flip side, we've also seen organisational performance issues that lead to engagement issues. We've seen employees leave on bad terms.We've seen the impact of disengaging work on the wellbeing of family and friends.
Which is why we're here to help.
Early investment in your people and leadership ensures you can attract, develop and retain the right talent to achieve your strategic goals and drive business growth.
Isobel Reid
Associate People Development Consultant
Steph Cawthorne
Senior People Development Partner - The Lab17
Katerina Spaseska
People Development Consultant
How we work
Empathise
Connect with your team, leaders, employees to understand the problem space deeply, focusing on challenges, hopes, wants and needs.
Design
Work with you and your team to co-design a solution together.
Test & iterate
Create a prototype to test with a small group and iterate based on feedback.
Launch
Launch the product, and support adoption through activities, learning & development, written guides and 1:1 support.
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